TERMS AND CONDITIONS FOR ONLINE TRAINING COURSES

PLEASE READ THE FOLLOWING TERMS CAREFULLY:

BY CREATING AN Thothdemy SITE ACCOUNT (“ACCOUNT”) OR DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE PRIVACY POLICY FOR THE SERVICE (THE “PRIVACY POLICY”) AND OTHER POLICIES AND ADDITIONAL TERMS WE REFERENCE BELOW (TOGETHER, THESE “TERMS”). IF YOU ARE NOT ELIGIBLE TO USE THE SERVICE (AS OUTLINED IN THESE TERMS), OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND Thothdemy’S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY AND BETWEEN Thothdemy AND YOU TO BE BOUND BY THESE TERMS.

ARBITRATION NOTICE. Except for certain kinds of disputes as described in Section 18 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND Thothdemy EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
1.
Thothdemy Service Overview.
1.1
Thothdemy is a mission-driven online course provider. Through the Service, you may:

    browse courses (“Courses”), programs comprising a series of related courses (“Programs”), and other content (collectively with Courses and Programs, “Offerings”) offered by Thothdemy, our Members (as defined below), ThothDemy. (the parent company of Thothdemy) and ThothDemy,  subsidiaries (together with ThothDemy.), ThothDemy’s partners, and other, non-Member institutions;
    create an Account;
    sign up to receive more information about certain Offerings offered through the Service;
    purchase (or otherwise enroll in and have access to) certain of the Offerings offered through the Service, including a recurring subscription to certain Offerings; and
    participate in certain of the Offerings offered through the Service, including engaging with course content, taking tests, obtaining your results and certificates of achievement, and providing feedback following an Offering.

1.2

“Members” means the educational institutions or other entities that create Offerings using tools provided by Thothdemy and offer those Offerings directly to you through the Service. If you are enrolled in the paid or verified track of a Course offered through the Service (the “Certificate Track”), your satisfactory completion of such Course, as determined in our or a Member’s sole discretion, may result in you being awarded a verified certificate of achievement (a “Certificate”) confirming your successful completion of the Course. If you earn a Certificate for each Course in a Program offered through the Service, you will be eligible to receive a Certificate for the Program as well. Unless otherwise determined by Thothdemy, no Certificates are awarded for learners enrolled in the unpaid track (“Audit Track”) of a Course.
1.3

Other Offerings are viewable on the Thothdemy Site but are provided by educational, corporate, or non-profit partners that are not Members and/or are offered in partnership with ThothDemy. Signing up to receive more information about, enrolling in, or participating in such Offerings may take place on third-party sites (or, in some cases, sites operated by ThothDemy) that are not subject to these Terms.
2.
Eligibility.

You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service complies with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.
3.
Accounts and Registration.

To access most features of the Service, you must register for an Account. When you register for an Account, you will be required to provide us with some information about yourself, such as your name, email address, date of birth, country or region of residence, or other contact information. You agree that the information you provide to us is accurate, complete, and not misleading, and that you will keep it accurate and up to date at all times. When you register, you will be asked to create a username and password. You are solely responsible for maintaining the confidentiality of your Account and password, which includes not sharing your password or letting anyone else access or compromise your Account and restricting access to the Service from your compatible mobile device(s) and computer(s). You accept responsibility for all activities that occur under your Account. If you believe that your Account is no longer secure, then you should immediately notify us at info@Thothdemy.org.
4.
Degree Offerings.
4.1

You may elect to enroll in degree or other credit-bearing programs offered by our Members through the Service (collectively, “Degree Offerings”). Members, and not Thothdemy, are the providers of the distance education within these Degree Offerings and make all decisions regarding admissions, academic/curriculum content, student instruction, degree conferrals, financial aid, and refunds. When you enroll in any Degree Offering, you may be subject to Member policies and practices (whether set forth in a student handbook or otherwise), required to abide by such policies and practices, and subject to disciplinary action for your failure to do so. These Terms do not limit any terms, conditions, policies, and/or practices established by the Member offering any Degree Offering, and any conflict between these Terms and the terms, conditions, policies, and/or practices specific to the Degree Offering of any Member shall be resolved strictly in favor of such terms, conditions, policies, and/or practices. Nothing in these Terms is intended or shall be deemed to supersede any Member’s terms, conditions, policies, and/or practices applicable to you for any Degree Offering.
4.2

Depending on the Degree Offering, tuition and fee payments for a Degree Offering may be collected by Thothdemy or by the applicable Member. You are encouraged to conduct your own research and determine whether the cost of any Degree Offering is right for you based on your career, personal, financial, and other goals. Members typically control the costs (e.g., tuition and fees) associated with their Degree Offerings and those costs may be subject to change for future academic terms or other relevant time periods. Refunds may be available for paid Services as described in our Refund Policy below or as described in any terms and conditions made available by a Member with respect to a particular Degree Offering.
4.3

Professional licensure and certification requirements may vary by state and country, and job requirements vary by employer. Thothdemy does not guarantee licensure, certification, or qualification for any profession or job based on your completion of a Degree Offering through the Service. You are advised to research, understand, and comply with the requirements in the applicable state and/or country in which you work or intend to work, and to investigate whether the Degree Offering in which you intend to enroll meets your academic and/or professional needs before enrolling. You should also consult any materials made available by the Member about its Degree Offering(s) with respect to licensure or certification for a particular field or occupation.
5.
General Payment Terms.

Certain features of the Service may require you to pay fees. You are responsible for paying all fees charged by or for Thothdemy and applicable taxes in a timely manner with a payment mechanism associated with the applicable product or service. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged and, as applicable, any other terms and conditions associated with your purchase (e.g., expiration dates for course entitlements). Unless otherwise specifically provided for in these Terms, all fees are in U.S. Dollars and are non-refundable, except as provided in our Refund Policy or as required by law.
5.1

Price. Thothdemy reserves the right to determine pricing for the Service. Thothdemy will make reasonable efforts to keep pricing information published on the Service up to date. Thothdemy may change the fees for any feature of the Service, including additional fees or charges, if Thothdemy gives you advance notice of changes before they apply. Thothdemy, at its sole discretion, may make promotional offers with different features and different pricing available to any of Thothdemy’s business partners or customers. These promotional offers, unless made to you, will not apply to you, and we reserve the right to revoke a promotional offer in the event that we determine you are not eligible. Unless otherwise indicated, the fees charged by Thothdemy or any of its third-party payment processors for the Service are inclusive of all value added taxes, goods and services taxes, duties, levies, or charges, as determined and applicable based on the tax laws in your country.
5.2

Authorization. You authorize Thothdemy to charge all sums for any purchases you make within the Service as described in these Terms or otherwise published by Thothdemy, including all applicable taxes, to the payment method specified in your Account. If you pay any fees with a credit card, then Thothdemy may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.
5.3

Subscription Offerings.

    This Section 5.3 sets forth additional terms that apply to your use of our Subscription Offerings (as defined below). By subscribing to a Subscription Offering, you agree to the additional terms in this Section. For clarity, to the extent you have access to any subscription-based plan through an Thothdemy for Business arrangement, such access is not subject to this Section and is instead governed by the agreement between Thothdemy and the subscribing organization.

    The Service may include certain subscription-based plans with automatically recurring payments for periodic charges, which enable subscribers to enroll in the Certificate Track of the Offerings included within such plan (each, a “Subscription Offering”). Thothdemy may offer some Subscription Offerings with a one-time free trial period. For each Subscription Offering, the duration of any free trial period, the duration of the subscription period, and the fee for the Subscription Offering (the “Subscription Fee”) will be specified at the time you subscribe.

    Your paid subscription to a Subscription Offering (i) will begin on the date when you first purchase your subscription (for clarity, automatically after any applicable free trial period) (the “Subscription Billing Date”) and continue for the duration of the subscription period (such period, the “Initial Subscription Period”), and (ii) will automatically renew for successive periods of the same duration as the Initial Subscription Period (the Initial Subscription Period and each such renewal period, each a “Subscription Period”), unless you cancel your subscription or we terminate your subscription or the Subscription Offering.

    If you subscribe to a Subscription Offering, then you authorize Thothdemy or its third-party payment processors to periodically charge, on a going-forward basis and until your cancellation or our termination of your subscription or the Subscription Offering, all sums that have accrued on or before the payment due date. For each Subscription Offering to which you are subscribed, your Account will be charged automatically on the Subscription Billing Date and thereafter on the renewal date of your subscription for all applicable Subscription Fees for the next Subscription Period. Thothdemy or its third-party payment processor will bill such charges to the payment method associated with your Account or that you otherwise provide to us. You will promptly update your Account information with any changes to your payment method (for example, a change in your billing address or credit card expiration date) that may occur.

    You may cancel a subscription to a Subscription Offering by selecting “Orders and subscriptions” and then “Manage my subscription” within your Account settings, which will redirect you to Thothdemy’s payment processor for Subscription Offerings, where you can click “Cancel plan” for the applicable subscription. YOUR CANCELLATION MUST BE RECEIVED BEFORE THE RENEWAL DATE IN ORDER TO AVOID THE CHARGE FOR THE NEXT SUBSCRIPTION PERIOD. FOR SUBSCRIPTION OFFERINGS WITH A FREE TRIAL PERIOD, YOUR CANCELLATION MUST BE RECEIVED BEFORE THE END OF THE FREE TRIAL PERIOD IN ORDER TO AVOID THE INITIAL SUBSCRIPTION FEE. For more info on canceling a subscription, visit the Thothdemy Help Center.

    If you cancel a subscription to a Subscription Offering before the end of the applicable free trial, you will have access to Certificate Track of the Offerings within the Subscription Offering until the end of the free trial period. After that point, Thothdemy reserves the right to (i) unenroll you from all applicable Offering(s) within such Subscription Offering, which may result in you losing any progress you made in such Offering(s) to the extent you opt to re-enroll in the Offering via a new subscription or otherwise or (ii) change your enrollment in such Offering(s) from the Certificate Track to the Audit Track. If you cancel your subscription to a Subscription Offering after any applicable free trial, you will have access to Certificate Track of the Offerings within the Subscription Offering until the end of the then-current Subscription Period. After that point, Thothdemy reserves the right to change your enrollment in such Offering(s) from the Certificate Track to the Audit Track.

Delinquent Accounts.

    Thothdemy may suspend or terminate access to the Service, including fee-based portions of the Service, for any Account for which any amount is due but unpaid. In addition to the amount due for the Service, a delinquent Account will be charged with fees or charges that are incidental to any chargeback or collection of any unpaid amount, including collection fees.

    If your payment method is not valid at the time a Subscription Fee is due and you do not resolve the issues with payment during any applicable grace period that may be provided by Thothdemy, then Thothdemy reserves the right to suspend your subscription to the applicable Subscription Offering(s) and (i) unenroll you entirely from all applicable Offering(s) within such Subscription Offering, which may result in you losing any progress you made in such Offering(s), to the extent you opt to re-enroll in the Offering via subscription or otherwise or (ii) change your enrollment in such Offering(s) from the Certificate Track to the Audit Track.

6.
Licenses.
6.1

Limited License. Subject to your complete and ongoing compliance with these Terms, Thothdemy grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use one object code copy of any mobile or other downloadable application associated with the Service (whether installed by you or pre-installed on your mobile device by the device manufacturer or a wireless telephone provider) on a mobile device that you own or control; and (b) access and use the Service. For Materials (as defined in Section 7 (Ownership; Proprietary Rights)) included within an Offering, the foregoing license is limited to your use of the Materials in connection with such Offering.
6.2

License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, then you may not use it.
6.3

Feedback. We respect and appreciate feedback from our users. If you choose to provide input and suggestions regarding existing functionalities, problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant Thothdemy an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services. We have no obligation to provide you with attribution for any Feedback you provide to us.
7.
Ownership; Proprietary Rights.
7.1

The Service is owned and operated by Thothdemy. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service provided by Thothdemy (“Materials”) are protected by intellectual property and other laws. All Materials included in the Service are the property of Thothdemy, ThothDemy, or their third-party licensors (including, as applicable, Members). Except as expressly authorized by Thothdemy (including as set forth in Section 6 (Licenses) of these Terms) or directly by the applicable copyright holder, you may not make use of the Materials. There are no implied licenses in these Terms and Thothdemy reserves all rights to the Materials not granted expressly in these Terms.

User Content.
9.1

User Content Generally. Certain features of the Service may permit users to submit, upload, publish, broadcast, or otherwise transmit (“Post”) content to the Service, including messages, reviews, photos, video, or audio (including sound or voice recordings and musical recordings embodied in the video or audio), images, folders, data, text, and any other works of authorship or other works (“User Content”). You retain any copyright and other proprietary rights that you may hold in the User Content that you Post to the Service, subject to the licenses granted in these Terms.
9.2

Limited License Grant to Thothdemy and Members. By Posting User Content to or via the Service, you grant Thothdemy and, with respect to each Offering, the relevant Member(s), a worldwide, non-exclusive, irrevocable, royalty-free, fully paid right and license (with the right to sublicense through multiple tiers) to host, store, transfer, publicly display, publicly perform (including by means of a digital audio transmission), communicate to the public, reproduce, modify for the purpose of formatting for display, create derivative works as authorized in these Terms, and distribute your User Content, in whole or in part, in any media formats and through any media channels, in each instance whether now known or hereafter developed. All of the rights you grant in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of external services will not have any separate liability to you or any other third party for User Content Posted or otherwise used on external services via the Service. You agree to pay all monies owing to any person or entity resulting from Posting your User Content and from Thothdemy’s exercise of the license set forth in this Section 9.2 (Limited License Grant to Thothdemy and Members).
9.3

Specific Rules for Musical Works and for Recording Artists. If you are a composer or author of a musical work and have granted non-exclusive rights to a Performing Rights Organization (“PRO”), then you must notify your PRO of the royalty-free license you grant through these Terms to Thothdemy. You are solely responsible for ensuring your compliance with the relevant PRO’s reporting obligations. If you have assigned your rights to a music publisher or a PRO, then you must obtain the consent of that music publisher or PRO to grant the royalty-free license(s) set forth in these Terms or have that music publisher or PRO enter into these Terms with Thothdemy. Just because you authored a musical work (e.g., wrote a song) does not mean you have the right to grant Thothdemy the licenses in these Terms to such work(s). If you are a recording artist under contract with a record label, then you are solely responsible for ensuring that your use of the Service complies with any contractual obligations you have to your record label, including if you create any new recordings through the Service that may be claimed by your label. Finally, if you wish to perform a cover song and Post it to the Service, you are responsible for securing all rights in and to the underlying musical work before Posting your recording or performance of that musical work to the Service.
9.4

You Must Have Rights to the Content You Post; User Content Representations and Warranties. You must not Post User Content if you are not the owner of or are not fully authorized to grant rights in all of the elements of that User Content. Thothdemy disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Service. By providing User Content via the Service, you affirm, represent, and warrant to us that:

    you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Thothdemy and users of the Service to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section, in the manner contemplated by Thothdemy, the Service, and these Terms;

    your User Content, and the Posting or other use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, misappropriate, or otherwise breach any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property, contract, or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Thothdemy to violate any law or regulation or require us to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties; and

    your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

9.5

User Content Disclaimer. We are under no obligation to edit or control User Content that you or other users Post and will not be in any way responsible or liable for User Content. Thothdemy may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms, is alleged to violate the rights of third parties, or is otherwise objectionable. You understand that, when using the Service, you will be exposed to User Content from a variety of sources and you acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Thothdemy with respect to User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, Thothdemy does not permit infringing activities on the Service.
9.6

Monitoring Content. Thothdemy does not control and does not have any obligation to monitor: (a) User Content; (b) any content made available by third parties; or (c) the use of the Service by its users. You acknowledge and agree that Thothdemy reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Service for operational and other purposes. If at any time Thothdemy chooses to monitor the content, then Thothdemy still assumes no responsibility or liability for content or any loss or damage incurred as a result of the use of content. During monitoring, information may be examined, recorded, copied, and used in accordance with the Privacy Policy. Thothdemy may block, filter, mute, remove or disable access to any User Content uploaded to or transmitted through the Service without any liability to the user who Posted such User Content to the Service or to any other users of the Service.
10.
Communications.
10.1

Push Notifications. When you install our app on your mobile device, you agree (or may be asked to agree) to receive push notifications, which are messages an app sends you on your mobile device when you are not in the app. You can turn off notifications by visiting your mobile device’s “settings” page.
10.2

Email. We may send you emails concerning our products and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.
11.
Prohibited Conduct.

BY USING THE SERVICE, YOU AGREE NOT TO:

    use the Service for any illegal purpose or in violation of any local, state, national, or international law;
    post content related to partisan political activities;
    harass, threaten, demean, embarrass, bully, or otherwise harm any other user of the Service;
    violate, encourage others to violate, or provide instructions on how to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
    access, search, or otherwise use any portion of the Service through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, and data mining tools) other than the software or search agents provided by Thothdemy;
    interfere with security-related features of the Service, including by: (a) disabling or circumventing features that prevent or limit use, printing or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
    interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Service; (c) collecting personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
    perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation or identity, accessing any other Account without permission, or falsifying your age or date of birth;
    sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 7 (Ownership; Proprietary Rights) or any right or ability to view, access, or use any Materials; or
    attempt to do any of the acts described in this Section 11 (Prohibited Conduct) or assist or permit any person in engaging in any of the acts described in this Section 11 (Prohibited Conduct).

Miscellaneous.
19.1

General Terms. These Terms, including the Privacy Policy and Honor Code (as defined below) and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Thothdemy regarding your use of the Service. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms and all rights granted under these Terms, including with respect to your User Content, at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of Section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word “including” means “including but not limited to.” If any part of these Terms is held to be invalid or unenforceable, then the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.
19.2

Governing Law. These Terms are governed by the laws of the State of Maryland without regard to conflict of law principles. You and Thothdemy submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Prince George's County, Maryland for resolution of any lawsuit or court proceeding permitted under these Terms. We operate the Service from our offices in Maryland, and we make no representation that Materials included in the Service are appropriate or available for use in other locations.
19.3

Privacy Policy. Please read the Privacy Policy carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Privacy Policy will be reviewed and updated from time to time. When we do make material changes, we will give notice via the Thothdemy Site or by otherwise notifying you. The Privacy Policy is incorporated by this reference into, and made a part of, these Terms.
19.4

Honor Code. Please read the Honor Code (the “Honor Code”) carefully for our policies regarding academic integrity and academic misconduct. The Honor Code is incorporated by this reference into, and made a part of, these Terms.
19.5

Additional Terms. Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (the “Additional Terms”). All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
19.6

Consent to Electronic Communications. By using the Service, you consent to receiving certain electronic communications from us as further described in Section 10 (Communications) and the Privacy Policy. Please read the Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
19.7

Contact Information. The Service is offered by Thothdemy LLC, located at 7900 Harkins Road, Lanham, MD 20706. You may contact us by sending correspondence to that address or by emailing us at info@Thothdemy.org.
19.8

Notice to California Residents. If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
19.9

No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.
19.10

International Use. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.
19.11

Sanctions. You hereby represent and warrant that you are not: (a) currently the subject or target of any U.S. sanctions or included on any government’s sanctions list(s); or (b) prohibited from accessing or paying for the Service due to U.S. sanctions laws or regulations applicable to your location or country of residence.